Follow these key steps to efficiently investigate temperature complaints:
  1. Define and validate the complaint.
  2. Test the zone for good and stable temperature control.
  3. Review draft problems.
  4. Measure the temperature, humidity and % of outside air to verify it is below the ASHRAE Standard 55.
  5. Review zoning conflicts.
  6. Calculate the building space loads and verify that there is sufficient capacity.

Tell Me More:

According to a recent survey conducted by the International Facility Management Association, temperatures that are too cold and too hot ranked as No. 1 and No. 2 on a list of top 10 office complaints.

The 2001 ASHRAE Handbook, Fundamentals, points out that for typical comfort conditions, 5 percent of occupants will be dissatisfied. Research reported in ASHRAE Transactions finds that complaints occur even with perfect temperature control. If individual occupant control is not justified, do not expect every occupant to be satisfied with the same conditions

Air quality test instruments must deliver accurate and verifiable performance, both to ensure precise and reliable air quality diagnosis, and to provide credible answers if results or procedures are challenged. The facilities reputation depends on the quality and performance of the test tools in use, as well as on the user's understanding of instrument specifications, technologies, applications and maintenance.

Fluke indoor air quality test tools can allow you to diagnose and correct facility comfort issues more efficiently allowing facilities managers to focus on other issues. See how the Fluke 975 AirMeter, Fluke 922 Airflow Meter/Micromanometer, and 971 Temperature Humidity Meter can help reduce the time you spend on hot/cold calls.

Resources
Download any of these free application notes for more information on increasing your efficiency with hot/cold calls.

Fundamental IAQ/HVAC measurements (PDF)
The multifunction Fluke 975 AirMeter™ tool is money in the bank for busy HVAC technicians (PDF)
Evaluating relative humidity: Key factors and measurements (PDF)

Online resources
Visit these websites for more information:

ASHRAE Standard 55


Tools
Diagnose and correct facility comfort issues with these tools.

Fluke 975 AirMeter

Fluke 922 Airflow Meter/Micromanometer

Fluke 971 Temperature Humidity Meter


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